Naqal Al-Dhaki

Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing and using the Naqal Al-Dhaki website and platform (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use this Service. Naqal Al-Dhaki reserves the right to modify these terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Service Description

Naqal Al-Dhaki is a diagnostic-driven moving and relocation platform designed to help Mansoura residents and surrounding areas solve specific relocation challenges. We provide targeted service solutions including moving logistics, packing guidance, route planning, vehicle selection, and booking coordination. Our platform uses diagnostic questionnaires and decision tools to match your specific moving scenario with appropriate services.

The information, tools, and recommendations provided through our platform are intended to guide your moving decisions. While we strive for accuracy and reliability, the actual execution of moving services depends on factors including site conditions, item specifications, scheduling, and external logistics variables.

3. Permitted Use

You agree to use this Service only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the Service. Prohibited behavior includes:

4. Intellectual Property Rights

All content on the Naqal Al-Dhaki platform, including but not limited to text, graphics, logos, images, diagnostic tools, decision trees, packing guides, route intelligence, and software, is the property of Naqal Al-Dhaki or its content suppliers and is protected by international copyright laws. You are granted a limited, non-exclusive, non-transferable license to view and use this content for personal, non-commercial purposes only.

You may not reproduce, distribute, transmit, display, or otherwise use any content without prior written permission from Naqal Al-Dhaki. Any unauthorized use of our intellectual property is strictly prohibited.

5. User-Generated Content

If you submit any content, feedback, questions, or information to Naqal Al-Dhaki through the platform, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, and distribute such content for the purpose of improving our Service and serving other users. You represent and warrant that you own or have the right to submit any content you provide.

6. Disclaimers

The Service is provided on an "as-is" and "as-available" basis. Naqal Al-Dhaki makes no warranties, express or implied, regarding the Service, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that:

Moving and relocation services involve inherent risks including potential damage to items, scheduling delays, and unforeseen logistical challenges. While our diagnostic approach and local Mansoura expertise are designed to minimize these risks, we cannot eliminate them entirely.

7. Limitation of Liability

To the fullest extent permitted by law, Naqal Al-Dhaki shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from or relating to this Service shall not exceed the amount you have paid to Naqal Al-Dhaki in the twelve months preceding the claim, or one hundred Egyptian pounds, whichever is greater.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability, so some of the above limitations may not apply to you.

8. Third-Party Links and Services

The Service may contain links to third-party websites, applications, and services that are not operated by Naqal Al-Dhaki. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party services is governed by their own terms and privacy policies. We recommend reviewing those policies before engaging with linked services.

9. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Egypt, without regard to its conflict of law principles. You agree that any legal action or proceeding arising from or relating to these terms or your use of the Service shall be brought exclusively in the courts located in Alexandria, Egypt, and you consent to the jurisdiction and venue of such courts.

10. Indemnification

You agree to indemnify, defend, and hold harmless Naqal Al-Dhaki, its officers, directors, employees, and agents from any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from or relating to your use of the Service, your violation of these terms, or your infringement of any third-party rights.

11. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

12. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Naqal Al-Dhaki regarding your use of the Service and supersede all prior and contemporaneous agreements, understandings, and communications, whether written or oral.

13. Changes to These Terms

Naqal Al-Dhaki reserves the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the Service following the posting of revised terms means you accept and agree to the changes. We encourage you to review these terms periodically to stay informed of any updates.

14. Contact Us

If you have any questions, concerns, or disputes regarding these Terms of Service or the Service itself, please contact us at:

We are committed to resolving any issues promptly and fairly. Your feedback helps us improve our Service and better serve Mansoura residents facing relocation challenges.